Last updated: Feb 2018
Please choose carefully.
We do not normally give refunds if you simply change your mind or make a wrong decision. There are immediate costs incurred to Lost Pet Finders once the alert has been issued or queued. Refunds will be given where a fault with our site has resulted in the alert not being issued. A partial (10%) refund may be given where it is found we have the incorrect contact information for a Pet Professional contained within the alert.
Facebook boosts are not refundable after payment has been processed even if your pet returns home within the boosting period. Refunds will be given where a fault with our site has resulted in the boost not being processed.
Changes to this Refund Policy
Lost Pet Finders reserves the right to make amendments to this Refund Policy from time to time.