Refund Policy

Please choose carefully.

We do not normally give refunds if you simply change your mind or make a wrong decision. There are immediate costs incurred to Lost Pet Finders once the alert has been issued or queued. Refunds will be given where a fault with our site has resulted in the alert not being issued. A partial (10%) refund may be given where it is found we have the incorrect contact information for a Pet Professional contained within the alert.


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